Peculiarities of Mechanisms for Quality Assurance and Evaluation of Services in the Hotel Industry
Keywords:quality, competition, hotel, tourism, economic struggle, commodity, competitive struggle, consumption level, monopoly, intra-industry competition, consumer, quality management
This article discusses the concept of quality and its related terms, its types and specific features, which are relevant today. There will also be a discussion on how to combat competition in hotels, improve the quality of services and how to promote it to consumers.
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Kholikulov, A.; Yuldashev, N. Conceptual directions for improving the quality of service in hotels and scientific, theoretical and methodological issues of its assessment. OI 2021, 2, 76-86
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